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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到! R6 w- s! L$ Z$ D
目前等待中 有经验的老哥过来说一下这种情况有遇到过没
5 o% U3 L6 [' W4 E" @2 u, [& D7 A% B0 B& T
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
, m \3 ]8 n( A' j/ U |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 + j' S1 O# W* D9 e. F# x
+ A8 ~3 U- b3 Y3 D& o亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈3 S" E, B" B f0 @( R- a7 f5 V
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8 w3 J' X% @% O5 d( {跟进情况更新：( t7 k, [, E* ?* H1 Y
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
% q' C1 q0 D; K. g1 v2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可2 S/ m2 A* n9 n; \* X" K
2023-11-8 13:30【会员评价】——好评结束本次咨询
: C( A" K {/ g
8 F- X; M/ h8 d评价说明：. s6 d& d: N& h
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
5 w" b5 H' o0 M. j3 _2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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, S0 s2 J% w2 e) e$ W ?
已经绑定了 |
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8 u+ V# X1 Z; M1 r* q& ~- k9 v
你好，这边没有收到您的邮件哦。
x( j' J( L8 |) s! r6 I7 G+ y+ q6 T我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
/ P7 B3 @& L' T. f8 l0 `您只需提供身份证件【正反面即可】" U2 w+ E& L7 X/ m4 _7 G
+ o1 F" E$ `, d$ L' C4 }0 U这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:09
% P8 k' d' B' S! W* a. [你好，这边没有收到您的邮件哦。
% m" q8 v8 p$ _( {# b0 L我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
- h6 Y$ k T7 Y" K: w0 J您只 ...
- ~; Q; u l" K8 K, s7 Y: U' k可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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4 u k8 @" g- g5 }+ w2 x F7 W我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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' P# d/ k: x# m4 e# [好的 在线等 |
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$ T! i- D- c* K. P4 Q& g, T
可以再试一次哦。我们邮箱系统之前有问题
; o/ W, r# m% @+ B2 j0 A: L[email protected] |
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1 N2 j" |2 Z! T. `5 K: Q: N' d- I
已经发送了 收到了没 |
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; e( o8 [7 K8 L( d' H9 x6 d5 u/ B
怎么和你私信 |
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& I G. Z" n3 `6 h我在论坛无法给你发送短消息 只能阅读你发给我的 |
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& E$ h7 P' u m1 M" i
我的权限不够 |
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: W. V% |1 K4 P$ t1 n还是没收到哦，我让客服联系您了 |
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8 W. n: u2 m" j/ u& X) d
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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, ~( z% p1 e! H. o. Z客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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. S B( i; l* h5 c
您好这个与账户资金无关的，. U" c; n; a; B E
为了客户资金安全及避免洗钱活动
, G' Z1 _% {2 X9 p我们一般都是由系统随机抽查的以确保是本人进行游戏- M, T6 X5 C1 F; C$ Z' Z* n9 g
这样一来可以减少资金冻结事件
0 J) I% [+ ?/ r& F' k1 [; U希望您理解及配合 |
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