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当前离线
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【会员论坛ID】:小学是班长 % `- S) u+ S* @1 f
" u7 T& W; B! k% o1 I1 @2 Z【咨询公司】:万博体育
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# s/ P f- d/ g4 N! u2 B【公司账号绑定】:已绑定 等待验证 . d. P. X8 C9 V! @" P
, {/ }5 `7 z' a& o7 k【咨询驻站客服区版规】:我已阅读确认
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【咨询内容】:账户安全认证,资料全部提交了,但是55天了还未处理
( A2 h4 s J; X" m; k3 @ 真的是太煎熬了,我玩了10几年了,第一次一遇到安全认证, 凌晨提款的时候提示需要安全认证,第二天我就准备质料,从23年11月4号提交全部资料,如手持身份证 报纸 水电费 发票 等各种凭证,截止到今天23年12月19号,安全认证了55天了,还没有审核结果,每次追问APP客服都是耐心等待,没有审核截止日期也没有解决方案,只是一直让等。
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说明问题1、万博一直感觉是评分高信誉平台我账户VIP2,安全认证相信平台是为何更好的服务会员,但是你这时间太久,而且拖延,每天会员都活在祈求当中,希望起来就能看见审计完成,我一直很相信平台的规模和实力,但是本次解决事情确实速度太慢,身为会员我们的权利和权利没有保障
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说明问题2、希望版主和万博客服能监督和协助,认真的对待每一个会员遇到的问题,感谢每一个客服及版主对会员做出的努力。
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本帖最后由 天策-瑶娥 于 2023-12-19 16:18 编辑 ; S6 {/ b0 g$ l% [& h5 k" ?( k# Z
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楼主请稍等,瑶娥这里友情转达客服,有消息再通知楼主
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跟进情况更新:* u$ J J$ G- m5 g
2023-12-19 07:58【版主回复】—— 版主-瑶娥接受咨询并转达客服
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评价说明:6 _8 F/ _$ o% D T% S
1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理
' P4 x, O2 C% @0 n8 n2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。( s$ L' H) m9 l. P# \
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当前离线
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当前离线
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活跃币:
策小分:
总在线: 20 小时
本月在线: 0 分钟
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当前离线
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" B3 ^+ P: ~! ^版主已经为您转达客服,一但有消息将会通知您,还请您耐心等待哦。 |
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当前离线
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当前离线
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您好,版主,能帮忙在沟通一下吗?我的安全认证到现在也没处理,感谢版主帮助 |
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当前离线
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8 J. @( ~) Y, x3 | {; X; a: a. F楼主你好,我们已友情协助您转达客服那边哦~但还未得到任何的答复,建议您可以再联系一下在线客服 |
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当前离线
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当前离线
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【咨询驻站客服区】版块规则(2021.08.17)* g5 Q, e0 z8 U& e8 A. f% u
https://tcelue.com/thread-1623569-1-1.html
' Q9 e4 }0 {3 Q' T* C6 _+ e% U(出处: 社区优惠)
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# [" {& a( s6 b `% n& j咨询贴进行期限:7个工作日,若公司客服一直未理会不予回应,版主有权直接让会员对该咨询贴评价结束咨询。
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# q# r- m) B4 G$ `$ a楼主,我看已经7天了,但是客服还是未回应,请你对该咨询贴评价结束咨询。建议你直接找在线客服咨询蛤,万博客服在论坛是已经不活跃的了,你也可以关注评级公司客服的动态表来观察。. p Q5 D! l8 i# E l' U
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2023年12月27日,评级公司[驻站客服]动态 c. l" n( ]" y: }. x8 r" G+ ]) h
https://tcelue.com/thread-2614710-1-1.html C8 O7 f% r: }# I1 Y7 q
(出处: 社区优惠)
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当前离线
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当前离线
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本帖最后由 小学是班长 于 2023-12-30 00:52 编辑 , K0 t9 }9 D$ ^6 h& s9 Y
8 m% i1 I; T5 Y9 p真的感谢版主的回复,内心真的煎熬,没想到这么大的平台,到现在了也不处理也不给回复,一直审核迟迟不给处理,会员的权益得不到保障 |
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当前离线
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楼主,由于该帖已超过7天了,但是客服依然未回应,因此只能结束咨询,还请你对该咨询贴评价结束咨询。同时建议你联系在线客服咨询。( V: @ s2 V+ `$ O- q3 w
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2023年12月29日,评级公司[驻站客服]动态
; R, U6 O) J( Q: L. I5 whttps://www.tcelue.com/thread-2615237-1-1.html
' T& q: ~' ]5 s2 B) U# `(出处: 社区优惠)
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当前离线
经验:
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总在线: 10547 小时
本月在线: 124 小时
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楼主,版主请求您给予评价也过了一周了,由于没得到楼主的回复,那么瑶娥就只好默认为中评了,感谢楼主理解~
0 i' t F% y" s+ g! P【咨询驻站客服区】版块规则(2021.08.17)
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