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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 1969 小时
本月在线: 0 分钟
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2 ~% ~% ]8 q2 R3 q j% L- A
亲，现在的问题是这样，您提供的这个支付截图不是我们的收款商户，我们无法查询到您的支付信息，您这个问题小万已经反馈，但是财务和客服那里反复确认我们没有这个收款商户哟，如出现商户被劫持问题就不是您一个人来反馈资金为到账问题了哟% G2 ~! k7 C+ R6 J( o- u- Z' P
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 1969 小时
本月在线: 0 分钟
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8 c- {4 o. y }! F r6 }
亲，我们查看您近期支付都是有正常到账，您可以投诉一下您这个支付的商户和银行确认后在和商户确认您的资金流向哟! W* b# Y! L% ]& o- ^
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当前离线
经验:
天策币:
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总在线: 81 小时
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+ p0 [- ? o# `' t! a' R你是指的这个支付宝特约商户不是你们的商户是吗？我这里看不到这是个什么商户，总之是在你们的在线银行下的链接里的商户。你也可以去试一下你们的在线银行支付流程看这种支付流程是什么样子的。但今天你们的在线银行下的链接是银联的了，不是我那天支付的链接，但点开后第一步还是那个【聚宝付】，在就是我要是能投诉我肯定投诉他，链接是你们提供的我根本就不知道商户是谁，我怎么投诉？你的回答和在线客服的回答没什么不同。 |
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当前离线
经验:
天策币:
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总在线: 81 小时
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在我就想问一下，你说这个商户不是你们的商户，你指的是聚宝付还是那个支付宝的特约商户？这个在我存款没到账的当天和第二天我都在万象城的网页版里的在线银行试过了，步骤还是一样的上面还是只有显示支付宝特约商户，我没有办法证明这个商户是不是你们的，但它是在你们的支付链接下的，还有怎么证明这个商户不是你们的？ |
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当前离线
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天策币:
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我打开在万象城的网页版没错，充值页面上选择了在线银行没错，我充完钱钱没了，说我存的不是你们的商户？那我是真上了一个假网站了？？ |
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当前离线
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客服已经反复确认，您当天使用 的入款商户，非该公司使用，那么我建议您查询一下您其他公司的账户，是否是您记错了，在别 的公司入款了呢？9 W+ ^: n. d6 W' S/ ?* Z5 u7 s
万象城体育是家大公司，在论坛口碑一向很好，不至于为了500块，跟您闹的不愉快呢、 K4 \ K% n5 y" G( G, F4 S1 R: y
这边客服无法为您提供更多的协助，建议您参考客服的解答，投诉一下您这个支付的商户，跟银行银行确认后，和商户确认您的资金流向哟，祝您能顺利找回您这笔资金
4 N- S% X+ @- c那么这个咨询主题，我会做完结处理了哈。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 81 小时
本月在线: 0 分钟
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% U/ o+ _3 X6 m" _4 c
我在万象城的充值栏里存的款，难道我还能同时存两个网站吗？500块钱是不多，我也没说他们赖我500块钱，但事实就是我在他们网页上的在线银行存的款没了蒸发了？找不到了让我投诉，前面我已经说明了，是他们提供的支付宝特约商户账户，我根本无处查询，更别说投诉了。这事就到此结束了，我自认倒霉。 |
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