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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
[复制链接]
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【会员论坛ID】：秋色从西来
, g1 H4 `2 ^+ R1 P【咨询公司】：乐天堂
8 u9 b# P' T$ r# f【公司账号绑定】：已申请绑定。, ~ V; c" G, U# e* }( }
事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。4 G/ k/ O$ F( @) u8 j* H! Y7 y( p
2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。
6 f J) i$ p6 V 3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。
5 J* w7 z" ^$ {1 w+ T; V: m8 Z k- s$ C0 G
相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？
8 r5 S1 ^2 K% a- f0 x6 t+ [4 A- A 2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。$ U" p* t; n! h
3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。
4 V+ R' O8 \+ T. _& ] H 4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。& G6 m! t4 @9 R% v
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我的诉求是：请求论坛客服协助解决，存款200元给上一下分。
1 r* T0 t! `# H' j- k6 G2 y
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当前离线
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* P# s0 u3 @ S% ]: @) H哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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当前离线
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总在线: 8341 小时
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/ M- t e9 O* h4 t( V% l
我天天都在找在线客服，但现在已经陷入了死循环：4 I" V1 [. ~8 c$ X9 |. d( s1 m }
找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线9 T$ Y* T& R7 f6 H( Z
天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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当前离线
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑
3 f: E0 \ S3 G9 B& |5 U7 j7 o C0 n
哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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当前离线
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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当前离线
经验:
天策币:
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当前离线
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7 p: V8 S, Q8 S! s v1 x0 @哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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