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【论坛ID】:小钱儿 【公司账号绑定】:已通过 【咨询驻站客服区版规】:我已阅读确认 【咨询详细说明】:大家好,我是小钱儿。刚才看到豪利客服跟我说兑换的150元筹码在1月1日就派发了,其他人好像都派发了,是不是把我漏掉了?我这里有12月30日-1月3日的全部明细,确实没到账,请版主协助处理一下哈。 + c! v5 I2 W& z6 x* I
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3 C% H2 {! x7 x) O& a9 P
好吧,但是真的是没到账,客服又说没有添加记录,我也没法子,只能吃哑巴亏了 |
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7 l) D3 A2 x- ]% y) V可能周末关系客服迟回复,小钱儿耐心等待哦,我们会帮您跟进的 |
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本帖最后由 天策-瑶娥 于 2024-1-11 20:28 编辑
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0 V- u9 W! d: l# l2 W4 h好的,小钱儿稍等,瑶娥这就转达客服查看
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---------------------------------------------------------------------------------------------------------------------7 }! E4 T/ N& }3 q' L+ P8 R+ j" a
跟进情况更新:: ~2 v0 I i1 i- V0 g# _9 s, P0 J
2024-01-11 20:25【版主回复】—— 版主-瑶娥接受咨询并转达客服
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评价说明:
- W; ?+ }" M6 D) C0 f3 _9 T6 D1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理
+ ]) u& c1 G/ e$ ^+ B2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。" K% @* v2 M- w/ A% x9 S7 ]( w
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