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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
[复制链接]
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【会员论坛ID】：秋色从西来
* M h8 `- t$ r' S5 N【咨询公司】：乐天堂
0 R; O# s7 ^( z a0 m2 [" P【公司账号绑定】：已申请绑定。
. N2 J, l6 i: \' Q, A M1 x# s* C事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。
- c3 F" f+ b, r4 y C* v5 Z, Q" P% L 2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。/ y1 D6 K- M: ? M; Z L- u
3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。
' S, l5 S5 T1 ^: w; ]* h( a
) ]2 k1 D5 n) a3 k: [- }' \ 相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？9 l* ]- w; K" t, N: M, ^- m7 Z/ b
2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。) X# X4 Z: b8 [$ J4 ~0 H8 K
3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。
5 Y0 O2 v8 ^8 n) R' _/ R& S' D* O 4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。
$ g8 U1 I: g7 [- `/ \6 T7 u7 S1 G3 B* E1 V
我的诉求是：请求论坛客服协助解决，存款200元给上一下分。
N m' V( m7 [1 f6 Z- B/ W
' V7 Q! O/ n4 w1 t6 G' S+ @4 D2 q5 v: a4 C& S' J$ P# `
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! J# u/ G# {. ]( {2 r; P+ h
哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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; p+ ^/ p8 W; _* e! N
我天天都在找在线客服，但现在已经陷入了死循环：
$ g8 H+ c; I# V; X1 b E! w. ?8 C* b找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线+ @' ?$ t- l5 W% k7 S( |
天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑
0 F7 `# ]! `4 `* M, t; T秋色从西来 发表于 2021-2-2 17:17' s1 R: B4 R' b" D6 o6 Z- e
我天天都在找在线客服，但现在已经陷入了死循环：
; M' B. Z: X% v/ i4 J, C找在线客服——在线客服帮忙提交——相关部门处理—— ...
& F* q3 U _$ R2 N* H/ I哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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当前离线
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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当前离线
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当前离线
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+ [, [; J! z& q- X% M7 R哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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