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会员wyfd818咨询鸿运国际冻结会员帐号事宜
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本帖最后由 天策-婕诗 于 2020-12-22 23:11 编辑 , e) A4 b; m# H& w& T, c1 V
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【会员论坛ID】:wyfd818
& V2 Z, I8 v$ n3 D, T1 S" j【咨询公司】:鸿运国际
5 ?3 L6 a" v# E, P* `5 F【公司账号绑定】:已申请绑定。7 Q$ n- R: y% |# n% N
【咨询内容】:近几个月一直都在鸿运国际存款游戏,今天也不例外的在玩真人百家樂游戏,亏损掉后想重新存款时,发现无法登陆鸿运国际。提示信息:您的账号已冻结,请联系24小时在线客服。经与在线客服沟通,要求我发邮件咨询。现邮件已发,未见任何回复处理。
$ q% S7 h; H) t; }: `+ m请问鸿运驻守论坛客服,在我没有任何违规行为,为何随意审核冻结我的会员帐号?请尽快解封我的会员帐号为盼!!!1 W' [1 o; A) \) @
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本帖最后由 天策-婕诗 于 2020-12-22 23:03 编辑
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4 ?. o& E- s# l6 o7 w7 [哥哥的情况诗儿了解了,这里会联系客服的,请耐心等待。如果哥哥有收到电邮的回复,也麻烦告知一声哦 |
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{ T0 G1 H7 K' Q* e$ N我的会员帐号是原华人论坛链接注册的,请婕诗版主加以跟进为盼 |
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这里看到有张截图有会员账号,这里帮哥哥编辑了一下。诗儿会帮哥哥跟进的哦 |
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; \ H* Q, P( b( P$ _' T希望能尽快解决我的问题。谢谢您{:8_303:} |
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时间一天天在过去,仍然不见鸿运国际的驻站客服出现,倍感无奈与失落 |
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. s! }- e; F1 }8 g0 C6 J/ l
时间一天天在过去,仍然不见鸿运国际的驻站客服出现,倍感无奈与失落 m. x K+ h. s/ l! a( D# W O
再次有劳版主跟进、沟通 |
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哥哥,本版块是不强制公司客服回应的哦,今天估计客服休假,已经留言给客服了哦,明天会帮哥哥跟进的 |
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w5 y6 D+ ` y5 H; F+ d鸿运国际似乎不再理会与回复天策会员的咨询服务,不再重视会员的感受,令广大会员难以再信赖{:8_315:} |
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& b$ [' }6 H7 v4 S3 i哥哥,诗儿版主还没来上班呢,小千这里帮你留言给她哦 |
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( J, h) i9 y& X& u/ L3 Z/ L4 Y/ I8 e哥哥,诗儿这里一直都有在跟进中的哦,还请哥哥耐心等待 |
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哥哥,这里还没得到客服的回复,哥哥尝试联系在线客服哦 |
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2 ~- Z! j8 Q( Y) \鸿运国际没有任何理由永久性冻结了我的会员账号。原因:不受欢迎玩家!{:8_293:} |
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_$ {4 g% _7 ]5 j这是得到在线客服的回复了吗? |
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! w0 f# z- {0 Z+ z" h6 H$ m
电话来电通知,冻结会员帐号的原因:不受欢迎玩家。在线客服无权处理。 |
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既然哥哥是事务的到解决,诗儿就完结处理了哦,麻烦对这次的事务进行评价,跟帖回复 ‘满意,一般 或 差’ |
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4 Y- w, P" c4 _1 i- x+ H对版主的积极跟进表示满意,对鸿运国际与驻站客服表示:差! |
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