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[以往合作公司] 会员zetian咨询热博RB88公司不出款事宜
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本帖最后由 天策-爱迪生 于 2020-11-4 17:53 编辑
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5 Z6 M( d2 `- n9 e  S) t  Z【会员论坛ID】:zetia/ |7 K+ o2 `9 Q% _4 B. V+ |
【咨询公司】:热博RB88" Z. j! A/ q1 Q9 `8 ]
【公司账号绑定】:已绑定
9 {. }  U7 \" r2 X  d【咨询内容】:下注欧冠小组赛第一轮的塞维利亚赢了后不给出款,投注正常,公司以异常投注不给出款。请论坛介入处理,如果有异常可以提供相关证据,如无异常请正常出款。6 a# P, m* u3 y& ]' O; N
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【事件描述】
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欧冠联赛的第一轮小组赛,10月20日我在热博存款了2000元进去,在晚上的时候下注了切尔西vs塞维利亚的比赛,下注2000元塞维利亚+0.5,比分0-0塞维利亚受让胜出,第二天白天取款的时候一直都是处理中,于是咨询客服。客服回到说为了账号安全,须提供户口本、身份证和手持身份证等资料。为了出款我按要求提供了资料,客服说转交审核部门,需要7个工作日也就是到今天为止的时间才知道结果。今天去咨询客服,客服说我投注异常,但是拿不出证据,热博这是赤裸裸的黑钱,本人发誓投注欧冠的赛事绝无异常,一切都是正常操作。( R8 b7 g3 `2 [: N
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【相关图片】:见描述正文
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存款及下注图片:9 d9 c4 ~. j4 t0 _/ N
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4 m7 m. ^. F! b; U2 a7 `: a6 k热博处理提款数据图片:
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客服聊天数据:! P% U2 }6 u( d( _+ H

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哥们咨询区不处理纠纷事件,你这帖子标题 视乎是纠纷区的发帖格式,你是要咨询呢 还是要论坛介入处理纠纷事件?
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3#
天策-爱迪生 发表于 2020-11-4 17:04
6 A! F$ l+ g+ k. j) |7 r+ N哥们咨询区不处理纠纷事件,你这帖子标题 视乎是纠纷区的发帖格式,你是要咨询呢 还是要论坛介入处理纠纷事 ...

. U( ^; b4 w/ M  M4 y" \正在申请天策认证,纠纷区发不了帖子。先在咨询区咨询,麻烦版主联系客服处理
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zetian 发表于 2020-11-4 17:10& N) C  o# a% ?- [* }  y
正在申请天策认证,纠纷区发不了帖子。先在咨询区咨询,麻烦版主联系客服处理

5 L. M# c3 e- U6 j8 D, V$ A这当然可以,我这帮你编辑了就联系客服
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主题回复处广告图案-天策传媒
在联系客服之前,我需要先了解,哥们你在热博是不是论坛注册链接的?
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天策-爱迪生 发表于 2020-11-4 17:590 T& P& t0 y) D  w- P4 O
在联系客服之前,我需要先了解,哥们你在热博是不是论坛注册链接的?
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是论坛链接注册的,我玩的公司都是通过论坛注册的
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zetian 发表于 2020-11-4 19:09! _3 U8 j! X( o  a9 `$ h5 h
是论坛链接注册的,我玩的公司都是通过论坛注册的
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明白的,我已经联络了客服,你这稍安无照
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天策-爱迪生 发表于 2020-11-4 19:11, U1 p. n" B6 u/ u
明白的,我已经联络了客服,你这稍安无照
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麻烦版主再跟进一下,本人投注正规无违反网站规定,没有给出理由和证据就不出款了
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zetian 发表于 2020-11-8 20:581 K+ }+ n7 b1 g# w- |- {4 I
麻烦版主再跟进一下,本人投注正规无违反网站规定,没有给出理由和证据就不出款了
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哥哥,今天爱迪生版主休假哦,小千这里会帮你留言给他的,等他上班会帮你跟进的
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zetian 发表于 2020-11-8 20:58
$ `% _! F% V' k1 w麻烦版主再跟进一下,本人投注正规无违反网站规定,没有给出理由和证据就不出款了
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哥们,非常抱歉呢, 前两天休假,我这已经再次联系客服了,您这再蹬蹬
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哥们,你这再等等,我们这里还需要一些时间等客服反馈哦
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哥们,这里得到最新的消息,客服那边也在等风控的答复哦
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天策-爱迪生 发表于 2020-11-11 10:01; R. v; q. E8 c7 J1 }" Q4 d# `
哥们,这里得到最新的消息,客服那边也在等风控的答复哦

: z% |$ J3 k" s3 u" |! ^我这边可以说明的是,本人没有违规,如果有违规,请出示证据,谢谢版主
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zetian 发表于 2020-11-11 16:116 i: I! S' }2 u' f
我这边可以说明的是,本人没有违规,如果有违规,请出示证据,谢谢版主

/ _3 a, f. ?6 h明白您的心情,这一切还得等风控部门的答复,您这别着急哦,我们这只是在帮忙联系客服
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本帖最后由 天策-爱迪生 于 2020-11-15 14:36 编辑
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哥们,作为论坛方,只能尽可能的帮您联络驻站客服,多一个询问渠道。目前我们通过可联络的热博客服,得到的答复与在线客服答复一致:是风控部门判定您存在投注异常。很抱歉论坛没有更多权限帮您去追问查询到底是哪里异常,毕竟公司没有义务向论坛交代
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:) :( :D :'( :@ :o
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:hug: :victory: :time: :kiss: :handshake: :call:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory:
:) :( :D :'( :@ :o
:P :$ ;P :L :Q :lol
:loveliness: :funk: :curse: :dizzy: :shutup: :sleepy:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
:hug: :victory: :time: :kiss: :handshake: :call:
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